E-mails can cause Burnout

High quantity and poor quality emails (i.e. highly emotional & ambiguous messages) overwhelm a person’s mental resources & create emotional exhaustion. 

How you initiate or respond to email can affect someone’s day. 

Quick tips : 

Avoid sending redundant info that may contribute to large email inboxes.

Ditch emails for real conversations to reduce ambiguity triggered by non-verbal cues. 

Source: E-mail in the workplace: The role of stress appraisals and normative response pressure in the relationship between e-mail stressors and employee strain. International Journal of Stress Management, 21(4), 325. 

Brown, R., Duck, J., & Jimmieson, N. (2014). 

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